Terms & Conditions 

This website is operated by Saraura. Throughout the site, the terms “we”, “us” and “our” refer to Saraura. By visiting our website or purchasing from us, you agree to the terms, conditions and policies described here. Please read them carefully before using the website.

By accessing the site, you accept these Terms & Conditions. If you do not agree, please do not use the website.

We may update these terms from time to time. You are encouraged to review this page periodically. Your continued use of the site means you accept any changes made.

Use of Website Content

All logos, designs, product images, graphics and written content on this website belong to Saraura or are used with permission. You may not copy, sell, modify, distribute, display or use any content from this website for commercial purposes without written permission from us.

Acceptable Website Use

A) Security Rules

You must not:

1. Access data or accounts that you are not authorised to use
   

2. Try to test or break the website’s security
   

3. Upload harmful files such as viruses, malware or any program designed to damage the website
   

4. Use the website to send spam or unsolicited messages
   

Any such actions may result in legal consequences. We may involve law enforcement if required.

B) General Rules

You may not use the website to upload or share content that:

• Breaks any law
  

• Violates someone’s intellectual property rights
  

• Harms or invades the privacy of others
  

• Is abusive, defamatory, obscene or hateful
  

Liability

By using this website, you agree that Saraura is not responsible for:

• Direct or indirect damages
  

• Loss of data, profits or business
  

• Issues caused by unauthorised access to your account or information
  

• Interruption or delay of services
  

• Actions or statements made by third parties
  

Our total liability, if any, will not exceed the amount paid by you for your purchase.

Shipping

Delivery times may sometimes be affected by:

• Bad weather
  

• Courier delays
  

• Operational issues
  

• Festivals, holidays or unforeseen situations
  

We cannot offer compensation for delays caused by such conditions.

We do not offer reverse pickup as a standard service.
If a reverse pickup is arranged in rare cases, the following applies:

• It will be scheduled within 2 days after you contact us by email
  

• You must ensure the correct item is sent back
  

• We are not responsible for items that do not belong to Saraura but are returned by mistake

Payments and Fraud Protection

You must use your own payment methods when placing an order.
Saraura is not responsible for any fraud related to misuse of credit/debit cards.
If you suspect unauthorised activity, please contact your bank immediately.

Contact Us

For any questions regarding these Terms & Conditions, you can contact us at: info.saraura@gmail.com